This Privacy & Cookie Policy explains how Villa‑Care.es (“Villa‑Care”, “we”, “our”, “us”) collects, uses, stores, and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection laws.
1. Data Controller
The Data Controller responsible for this website is:
Villa‑Care Property Services
Email:
Phone: +34 711 08 73 17
2. Personal Data We Collect
We may collect and process the following categories of personal data:
- Contact details (name, email, phone number).
- Property information provided for service delivery.
- Service history, invoices, and payment records.
- Technical data such as IP address, browser type, device information, and pages visited.
- Any information voluntarily submitted through forms or communication channels.
3. How We Use Your Data
Your personal data may be used for the following purposes:
- Providing property management and related services.
- Responding to enquiries and communicating with clients.
- Preparing invoices, service reports, and administrative documentation.
- Improving website functionality, security, and user experience.
- Complying with legal and regulatory obligations.
4. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Contractual necessity – to deliver requested services.
- Legal obligation – for tax, accounting, and regulatory compliance.
- Legitimate interests – to manage our business and maintain security.
- Consent – for specific activities such as marketing communications.
5. Data Sharing
We do not sell or distribute your personal data. Data may be shared only with trusted third‑party providers (e.g., accountants, IT providers, specialist contractors) when necessary for service delivery or legal compliance. All third parties are required to handle data securely and in accordance with GDPR.
6. Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. When data is no longer required, it will be securely deleted or anonymised.
7. Your GDPR Rights
Under GDPR, you have the right to:
- Access your personal data.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where legally permissible.
- Restrict or object to certain types of processing.
- Request data portability.
- Withdraw consent at any time (where processing is based on consent).
To exercise these rights, please contact us using the details provided above.
8. Cookies
This website uses cookies to enhance your browsing experience, analyse traffic, and remember preferences. Cookies are small text files stored on your device.
8.1 Types of Cookies Used
- Essential Cookies: Required for basic site functionality and security.
- Analytics Cookies: Used to understand how visitors interact with the site.
- Functional Cookies: Improve user experience by remembering preferences.
8.2 Cookie Consent
Where required by law, we will request your consent before placing non‑essential cookies on your device. You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
9. Third‑Party Links
This website may contain links to external sites. We are not responsible for the privacy practices or content of third‑party websites. We recommend reviewing their privacy policies before providing any personal information.
10. Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute protection.
11. Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website constitutes acceptance of the updated policy.
12. Contact
For questions regarding this Privacy & Cookie Policy or data protection matters, please contact:
Villa‑Care Property Services
Email:
Phone: +34 711 08 73 17